Terms & Conditions – Tikkri.com

Effective Date: 10, November 2025

Welcome to Tikkri.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • Tikkri.com is a multivendor e-commerce platform operated in Sri Lanka.
  • These terms govern your use of the website, including browsing, purchasing, and selling.

2. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts for misuse or violation of these terms.

3. Product Listings and Sales

  • Vendors are responsible for the accuracy of product descriptions, pricing, and inventory.
  • Tikkri.com is not liable for disputes between buyers and sellers but may mediate when necessary.
  • All transactions must comply with Sri Lankan consumer protection laws.

4. Payments and Fees

  • Payments are processed securely via approved gateways.
  • Tikkri.com may charge service fees or commissions, which will be clearly communicated.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location and vendor.
  • Tikkri.com is not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds

  • Buyers must follow the Refund & Returns Policy for eligible claims.
  • Vendors must honor approved return requests in accordance with platform rules.

7. Intellectual Property

  • All content, logos, and trademarks on Tikkri.com are the property of their respective owners.
  • Users may not copy, reproduce, or distribute content without permission.

8. Prohibited Activities

  • Users may not engage in fraudulent, abusive, or illegal activities.
  • Violations may result in account suspension and legal action.

9. Limitation of Liability

  • Tikkri.com is not liable for indirect, incidental, or consequential damages arising from use of the platform.

10. Changes to Terms

  • We may update these Terms & Conditions at any time. Continued use of the site implies acceptance of the revised terms.

11. Governing Law

  • These terms are governed by the laws of Sri Lanka. Disputes shall be resolved in Sri Lankan courts.

12. Contact Us

For questions or concerns, contact:
📧 Email: support@tikkri.com
📞 Phone: +94 70 583 5868