Refund and Returns Policy – Tikkri.com

Effective Date: 10, November 2025

At Tikkri.com, we strive to ensure a smooth and satisfying shopping experience for all our customers. This policy outlines the terms for returns, exchanges, and refunds for purchases made on our platform.

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.
  • Products must be unused, in original packaging, and with all tags intact.
  • Certain items such as perishables, personal care products, and custom-made items are non-returnable unless defective.

2. Return Process

  • To initiate a return, contact our support team at support@tikkri.com or via your order dashboard.
  • Provide your order number, reason for return, and clear photos (if applicable).
  • Once approved, we will arrange pickup or guide you on how to return the item.

3. Refunds

  • Refunds are processed after the returned item is inspected and approved.
  • Refunds will be issued to your original payment method or as store credit, based on your preference.
  • Processing time: 5–10 business days after approval.

4. Exchanges

  • Exchanges are allowed for size, color, or defective items (subject to availability).
  • If the replacement is unavailable, a full refund or store credit will be offered.

5. Seller-Specific Policies

  • As a multivendor platform, some sellers may have unique return conditions.
  • These will be clearly mentioned on the product page. Please review them before purchase.

6. Contact Us

For any questions or assistance, reach out to:
📧 Email: support@tikkri.com
📞 Phone: +94 70 583 5868